Policies & Student Documents

Clear expectations. Accessible information.

Students should understand the policies that apply before they enroll and throughout their time at Copper Canyon Institute. Review academic, financial, enrollment, conduct, records, and student-rights information in one place.

Important student documents

Start with the documents that govern your enrollment.

These documents explain your rights, responsibilities, and the terms that apply to your education at CCI.

Institutional Catalog & Student Handbook

Programs, tuition, admissions, academic standards, attendance, student services, conduct, records, and more.

View Catalog & Student Handbook →

Student Enrollment Agreement

Your program, tuition, payment method, total cost, refund rights, important acknowledgments, and enrollment terms.

View Sample Enrollment Agreement →
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Refund Policy & 3-Day Cancellation Notice

Cancellation rights, withdrawal rules, refund percentages, refund timing, and program cancellation.

View Refund Policy →

Student Grievance Procedure

How to raise an academic, administrative, financial, service, conduct, or other institutional concern.

View Grievance Procedure →

Tuition & Financing Information

Tuition details, payment options, financing information, and related disclosures.

View Tuition & Financing →

Other Important Documents

Additional forms, policy guidance, student records, and information you may need during your program.

View Student Resources →

Academic standards

Know what is expected academically.

CCI’s academic policies are designed to set clear standards for progress and program completion.

Grade

Score

Status

A

90–100%

Pass

B

80–89%

Pass

C

70–79%

Pass

F

Below 70%

Not passing

I/W

Incomplete / Withdrawn

No certificate while status remains

70% is the minimum passing threshold under the current proposed grading scale.

View Academic Support

Attendance & participation

Live participation is part of the program.

✓ Participate in at least 80% of scheduled live instructional time.

✓ Complete authorized make-up work for missed units.

✓ A login or unverified recording view does not count as attendance.

✓ Complete all required instructional time to earn the certificate.

View Attendance Policy thoughtful_ai_learning_in_a_modern_study_space

If you begin falling behind

A clear process to help you get back on track.

The goal is to identify the problem early and create a path forward.

01

Identify the Concern

CCI reviews performance, required work, and participation, then explains what needs attention.

02

Create an Improvement Plan

A written warning and 10-business-day improvement plan may apply when progress or participation falls below the proposed standard.

03

Review Progress

CCI reviews whether the issue has been addressed. Continuing concerns may lead to probation with written conditions.

04

Determine Next Steps

Next steps may include continued study, make-up work, an Incomplete where permitted, or withdrawal.

Incompletes & leave

Life happens. There are options.

A documented short-term barrier may support an Incomplete of up to 14 calendar days. A documented medical, family, or comparable circumstance may support a leave of up to 14 calendar days.

Contact Academic Support →

Accessibility & fair treatment

Support when you need it.

Request reasonable accommodations privately. CCI may discuss functional needs, request appropriate information, and provide a written response, normally within 10 business days.

Request an Accommodation →
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Student conduct & academic integrity

Your work should be your own.

Respectful conduct and honest academic work are required. Use AI only when permitted, verify outputs, disclose material assistance where required, and never enter sensitive information into public tools.

View Academic Integrity Policy →

Student records & transcripts

Your records should be accessible and accurate.

Students may request inspection, copies, or review of factual inaccuracies. Standard electronic transcripts are proposed within 10 business days after a verified request.

Request a Transcript →

Tuition, payments & refunds

Understand the financial terms.

Review tuition, payment options, financing, and refund rules. The current policy includes a three-day cancellation right and a withdrawal schedule based on elapsed instructional time.

View Refund Policy →

Employment & career outcomes

Career education does not guarantee a result.

CCI does not guarantee employment, interviews, salaries, employer referrals, professional licensure, occupational eligibility, investment results, or business success.

Explore Career Paths →

Frequently asked questions

Policies FAQ

Which document controls my enrollment?

Your executed Enrollment Agreement, incorporated Catalog, and applicable written payment or financing documents contain the terms governing your specific enrollment.

Where can I find the refund policy?

The Refund Policy & 3-Day Cancellation Notice is linked on this page and is incorporated into the Student Enrollment Agreement.

Can policies change?

Policies may be updated as institutional, regulatory, academic, or operational requirements evolve. Rely on the applicable version of your official enrollment documents and Catalog.

How do I request a transcript?

Submit a verified request through the appropriate CCI administrative contact. Identity and authorization are confirmed before records are released.

How do I raise an academic concern?

Begin with your instructor where appropriate, or use CCI’s grievance procedure when formal review is needed.

Can I request an accommodation?

Yes. Contact the appropriate CCI administrative contact privately to discuss functional needs and possible reasonable accommodations.

Does CCI guarantee employment?

No. Job placement, salary, licensure, occupational eligibility, investment results, and business success are not guaranteed.

Where can I find all student documents?

Use the document links near the top of this page or visit Student Resources for additional student-support information and guidance.

Need a specific policy?

Find the document you need or contact CCI for help.

Policies are easier to use when you can actually find them. Review the documents above or contact CCI if you need help identifying which policy applies to your situation.